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TERMS OF USEPRIVACY POLICYCOOKIES POLICY
TERMSPRIVACYCOOKIES
PRIVACY POLICY

Updated 01 November, 2024

1. Introduction
Welcome to CaseResearchAI's Privacy Policy. We understand that your privacy and the security of your information are of great importance. This policy is designed to help you understand how we collect, use, and safeguard your data when you use our AI-powered date extraction service.
1.1 Our Service
CaseResearchAI provides an innovative AI-driven platform that allows users to upload files and receive a comprehensive list of relevant dates extracted from those files. Our service is built on Amazon's platform, ensuring state-of-the-art AI processing capabilities while maintaining strict data security standards.
1.2 Our Commitment to Privacy
At CaseResearchAI, we are committed to protecting your privacy and ensuring the confidentiality of your data. Our service is designed with privacy and security at its core. We adhere to the following key principles:
  • We only collect information that is necessary to provide our service.
  • Your files and the data extracted from them never leave the secure environment of Amazon Web Services (AWS).
  • We do not share or transfer your personal information or uploaded files to any third parties, except as required for the operation of our service within the AWS ecosystem.
  • Payment processing is handled securely by Stripe, and we do not store or have access to your full payment information.
1.3 Scope of This Policy
This Privacy Policy applies to all aspects of our service, including:
  • The files you upload for date extraction.
  • The results we provide to you.
  • Any account information you provide.
  • Your interactions with our website and customer support.
By using our service, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your information and how we will treat it.
1.4 Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last modified" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
In the next sections, we will detail the specific types of data we collect, how we use this data, and the measures we take to protect your privacy and security.
2. Information We Collect
At CaseResearchAI, we collect and process only the information necessary to provide our AI-powered date extraction service. Here's a detailed breakdown of the types of information we collect:
2.1 User-Provided Information
a) Account Information:
  • Email address
  • Username or display name
  • Password (securely hashed)
b) Uploaded Files:
  • Documents you upload for date extraction
  • File metadata (file name, size, type)
c) Customer Support Information:
  • Any additional information you provide when contacting our support team
2.2 Automatically Collected Information
a) Usage Data
  • Date and time of service use
  • Number and types of files processed
  • Features used within our service
b) Device and Connection Information:
  • IP address
  • Browser type and version
  • Operating system
  • Referring website
c) Cookies and Similar Technologies:
  • We use essential cookies to maintain your session and preferences
  • We do not use tracking or advertising cookies
2.3 AI-Generated Data
a) Extracted Information:
  • Dates and related context extracted from your uploaded files
  • Any other structured data derived from your files through our AI processing
b) AI Processing Metadata:
  • Performance metrics of our AI models on your files (e.g., processing time, confidence scores)
  • Anonymized error logs for service improvement
2.4 Payment Information
  • We do not directly collect or store your payment information
  • Payment processing is handled securely by Stripe
  • We only retain non-sensitive payment metadata for calculating billing cycles (transaction dates, subscription status)
2.5 Information We Do Not Collect
  • We do not collect or store the full content of your uploaded files beyond the AWS processing environment
  • We do not retain the extracted dates or any file content after processing is complete and results are delivered to you
  • We do not collect any personal information beyond what is strictly necessary for providing our service
2.6 Data Minimization and Retention
  • We adhere to the principle of data minimization, collecting only what is necessary for our service
  • User account information is retained as long as your account is active
  • Usage data and AI processing metadata are retained for a limited time for service improvement and troubleshooting purposes
  • You can request deletion of your account and associated data at any time
3. How We Use Your Information
At CaseResearchAI, we are committed to using your information responsibly and solely for the purposes of providing and improving our AI-powered date extraction service. Here's a detailed explanation of how we use the information we collect:
3.1 Providing and Improving Our Service
a) Core Service Functionality:
  • To process your uploaded files and extract relevant dates
  • To deliver the extracted date information back to you
  • To maintain and manage your user account
b) Service Improvement:
  • To analyze usage patterns and optimize our service performance
  • To identify and fix technical issues
  • To develop new features and enhance existing ones
3.2 AI Processing and Model Improvement
a) File Processing:
  • To run your uploaded files through our AI models for date extraction
  • To generate accurate and relevant results based on the content of your files
3.3 Communication with Users
a) Service-Related Communications:
  • To send you important updates about our service
  • To provide customer support and respond to your inquiries
b) Account Notifications:
  • To send you alerts about your account status or activity
  • To notify you about changes to our terms or privacy policy
3.4 Legal and Regulatory Compliance
a) To comply with applicable laws and regulations b) To respond to legal requests and prevent harm c) To detect and prevent fraudulent or malicious activity
3.5 Business Operations
a) To maintain accurate records of service usage for billing purposes b) To generate aggregated, non-identifiable data for internal business analytics
3.6 What We Don't Do with Your Information
  • We do not sell your personal information or uploaded files to third parties
  • We do not use your data for advertising purposes
  • We do not retain or use the content of your files beyond the immediate processing required for date extraction
  • We do not use your extracted date information for any purpose other than returning the results to you
3.7 Data Processing and Storage
  • All file processing occurs within the secure environment of Amazon Web Services (AWS)
  • Your files and extracted data do not leave the AWS ecosystem during processing
  • We do not transfer your data to any external parties or systems outside of our necessary service providers (AWS and Stripe)
3.8 Automated Decision Making
Our service uses AI to automatically extract dates from your files. This process is:
  • Limited to the specific task of date extraction
  • Does not involve profiling or any other form of automated decision-making that could significantly affect you
4. Data Processing and AI Systems
At CaseResearchAI, our core service relies on advanced AI systems to extract dates from your uploaded files. This section explains how our AI processes your data and the measures we take to ensure privacy and security throughout this process.
4.1 AI-Based Processing
a) Date Extraction Process:
  • When you upload a file, our AI system analyzes the content to identify and extract relevant dates.
  • This process is automated and does not involve human review of your file contents.
  • The AI focuses solely on identifying date-related information and does not process or retain other content from your files.
b) Amazon Integration:
  • Our AI systems are built on Amazon's platform, a secure and scalable foundation for AI services.
  • All AI processing occurs within the AWS ecosystem, ensuring your data never leaves this secure environment.
4.2 Data Used for AI Processing
a) Input Data:
  • The AI system processes the files you upload to our service.
  • Only the necessary data for date extraction is analyzed; we do not perform any additional processing beyond this scope.
b) Temporary Storage:
  • Your files are temporarily stored in the AWS environment only for the duration of the processing.
  • Once date extraction is complete and results are delivered to you, the original files and any interim data are immediately and permanently deleted from our systems.
4.3 AI Model Training and Improvement
a) Model Training Data:
  • Our AI models are pre-trained on publicly available datasets and do not use customer data for training.
  • We may use anonymized, aggregated metadata (such as file types processed or general performance metrics) to improve our models, but this never includes any content from your files.
b) Continuous Improvement:
  • We regularly update and refine our AI models to improve accuracy and efficiency.
  • These improvements are based on general performance metrics and do not involve analysis of individual user data.
4.4 Automated Decision-Making
a) Limited Scope:
  • The automated processing in our service is limited to date extraction.
  • This process does not involve profiling or any decision-making that could significantly affect users.
b) Human Oversight:
  • While the date extraction process is automated, our team maintains oversight of the system's overall performance and accuracy.
  • Users can contact our support team if they have any concerns about the results produced by our AI system.
4.5 AI Ethics and Bias Mitigation
a) Ethical AI Principles:
  • We are committed to developing and using AI systems in an ethical manner.
  • Our AI models are designed to be objective in date extraction, regardless of the content or context of the documents.
b) Bias Monitoring and Mitigation:
  • We regularly assess our AI systems for potential biases and work to mitigate any identified issues.
  • Our date extraction process is designed to be content-neutral, focusing solely on identifying date formats and contexts.
4.6 Transparency and User Control
a) Algorithmic Transparency:
  • We are committed to being transparent about the use of AI in our services.
  • While we cannot disclose the specifics of our proprietary algorithms, we provide clear information about what our AI does and does not do with your data.
b) User Control:
  • You have control over what files you choose to upload for processing.
  • You can request the deletion of your account and all associated data at any time
5. Data Sharing and Disclosure
At CaseResearchAI, we are committed to protecting your privacy and maintaining the confidentiality of your information. This section outlines our practices regarding the sharing and disclosure of your data.
5.1 Limited Data Sharing
We do not sell, rent, or trade your personal information or uploaded files to third parties. Our policy is to share your information only in limited circumstances, as described below:
5.2 Service Providers
a) Amazon Web Services (AWS):
  • We use AWS Bedrock for our AI processing and cloud infrastructure.
  • Your uploaded files and extracted date information are processed and temporarily stored within the AWS ecosystem.
  • AWS does not have permission to access or use your data for any purpose other than providing services to us.
b) Stripe:
  • We use Stripe for payment processing.
  • Stripe receives only the necessary payment information to process transactions.
  • We do not share your file data or extracted date information with Stripe.
c) Other Service Providers:
  • We may engage other service providers for functions such as email delivery, customer support, or analytics.
  • These providers are given access only to the information necessary to perform their functions and are prohibited from using it for other purposes.
5.3 Legal Requirements
Legal Requests and Disclosures:
In the event that CaseResearchAI receives a valid and legally binding request or order from governmental authorities, such as a subpoena, court order, or law enforcement request, we will comply with the law and disclose information only as required. Each request will be reviewed to ensure it is lawful, properly issued, and comes from an authorized body.
Data Minimization:
When responding to a legal request, CaseResearchAI will disclose only the specific information required by the request, adhering to the principle of data minimization. We will limit the scope of disclosure to protect user privacy, avoiding the release of any unnecessary information.
User Notification:
Unless legally prohibited, we will make reasonable efforts to notify affected users before disclosing their information in response to a legal request. This provides users the opportunity to contest the request if applicable. In cases where notification is not allowed, we will comply strictly with the law.
Security Measures:
CaseResearchAI implements strict access controls and encryption to protect user data. Access to user data for the purpose of responding to legal requests is limited to authorized personnel, ensuring the confidentiality and security of the information throughout the process.
5.4 Business Transfers
If CaseResearchAI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
5.5 With Your Consent
We may share your information in any other circumstances where we have your explicit consent.
5.6 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you. For example, we may share:
a) General usage statistics about our service b) Aggregated performance metrics of our AI systems
5.7 International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
5.8 Data Protection Measures
Whenever we share data with third-party service providers, we ensure that:
  • Only the minimum necessary information is shared
  • The data is transmitted securely
  • The recipient has appropriate data protection measures in place
bWe require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. Data Retention and Deletion
At CaseResearchAI, we are committed to retaining your personal information and data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This section explains our data retention practices and your rights regarding the deletion of your data.
6.1 Data Retention Periods
a) Uploaded Files:
  • Files you upload for date extraction are processed immediately.
  • Once processing is complete and results are delivered to you, the original files are permanently deleted from our systems.
  • We do not retain copies of your uploaded files beyond the immediate processing period.
b) Extracted Date Information:
  • The dates extracted from your files are delivered to you as results.
  • We do not retain copies of these extracted dates in our system after delivery.
c) Account Information:
  • We retain your account information (e.g., email address, username) for as long as your account is active.
  • If you choose to delete your account, your account information will be removed from our active databases within 30 days.
d) Usage Data:
  • Basic usage data (login times, features used) is retained for a period of 12 months to help us improve our service.
  • This data is aggregated and anonymized after 12 months.
e) Payment Information:
  • Payment information is processed by Stripe and is subject to their data retention policies.
  • We only retain basic transaction records (e.g., date of payment, amount) for accounting purposes, as required by law.
6.2 Data Deletion
a) Automatic Deletion:
  • Uploaded files and extracted date information are automatically deleted after processing and delivery of results.
  • Inactive accounts may be automatically deleted after 24 months of inactivity.
b) User-Initiated Deletion:
  • You can request the deletion of your account and associated data at any time.
  • To initiate this process, please contact our support team or use the account deletion option in your account settings.
c) Deletion Process:
  • When you request account deletion, we will remove your personal information from our active databases within 30 days.
  • Some information may be retained in our backup systems for a limited period but is not accessible in the normal course of business.
6.3 Exceptions to Deletion
In some cases, we may retain certain information even after you request deletion:
a) Legal Requirements:
  • We may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
b) Aggregated or Anonymized Data:
  • We may continue to use aggregated or anonymized data that does not identify you personally.
6.4 Data Retention in AI Models
  • Our AI models are pre-trained and do not retain individual user data.
  • The processing of your files does not affect or alter our AI models in any way that would retain your specific data.
6.5 Third-Party Data Retention
  • Data shared with our third-party service providers (e.g., AWS, Stripe) is subject to their respective data retention policies.
  • We ensure that our agreements with these providers include appropriate data protection and retention clauses.
6.6 Your Rights
You have the right to:
  • Request information about the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data (subject to the exceptions mentioned above)
  • Object to the processing of your data in certain circumstances
To exercise these rights, please contact our support team.
6.7 Data Retention Review
We regularly review our data retention practices to ensure we're not keeping data longer than necessary. Our policies are subject to change based on service requirements and legal obligations.
7. User Rights and Choices
At CaseResearch.AI, we are committed to empowering our users with control over their personal data. We offer the following rights and choices regarding your information:
7.1. Access and Correction Rights
  • You have the right to access the personal information we hold about you.
  • You can request corrections to any inaccurate or incomplete data.
  • To exercise this right, please contact us at privacy@caseresearch.ai.
7.2. Data Portability
  • You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Where technically feasible, we can transfer this data directly to another service provider at your request.
7.3. Opting Out of Certain Data Uses
  • Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or contacting us directly.
  • AI Model Training: You have the option to exclude your data from being used to train our AI models. Please note that this may limit some functionalities of our service.
7.4. Withdrawing Consent
  • Where we rely on your consent to process your data, you have the right to withdraw this consent at any time.
  • Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
7.5. Right to Object
  • You can object to our processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
7.6. Right to Restriction of Processing
  • In certain circumstances, you have the right to request that we restrict the processing of your personal information.
7.7. Right to Be Forgotten
  • You can request the deletion of your personal data in specific circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
8. Acknowledgment and Acceptance of Terms
8.1 Acknowledgment of Policy Review
By using CaseResearchAI's services, you acknowledge that you have read and understood this Privacy Policy. You are aware of the data collection, use, disclosure, and protection practices described in this document.
8.2 Acceptance of Terms
Your continued use of our Service constitutes your agreement to this Privacy Policy and any updates. You acknowledge that this Privacy Policy, together with our Terms of Service, forms a legally binding agreement between you and CaseResearchAI.
8.3 Informed Consent
You expressly consent to our collection, use, storage, and disclosure of your personal information as described in this Policy. This includes consent to: a) The collection and processing of your personal data as outlined in Section 2. b) The use of your data for the purposes described in Section 3. c) The sharing of your information under the circumstances detailed in Section 5. d) The data retention practices explained in Section 6.
8.4 Acknowledgment of User Rights
You understand that you have certain rights regarding your personal data, as detailed in Section 7, including the right to access, correct, and delete your personal information, and to object to certain processing activities.
8.5 AI Processing Acknowledgment
You specifically acknowledge and accept that our Service uses artificial intelligence and machine learning technologies to process and analyze data, as explained in Section 4 of this Policy.
8.6 Responsibility for Accuracy
You agree to provide accurate and complete information when using our Service and to update such information as necessary to keep it accurate and current.
8.7 Changes to This Policy
You understand that this Privacy Policy may be updated from time to time, and you agree to review this Policy periodically to be aware of any changes. Your continued use of the Service after any changes to this Policy will be deemed to be your acceptance of such changes.
8.8 Contact Information
If you have any questions about this Privacy Policy or our data practices, you may contact us at: